![]() If this issue started occurring after a recent windows update, you can try roll back driver: Go to Start > Type "Device Manager" and hit enter > right click on your camera driver and select update driver > Click on "Search automatically for updated driver software" to ensure that you have the latest driver. Next, you can try updating the camera driver to solve your issue: Also, check that the apps that you want to use are switched on under "choose which Microsoft store apps can access your camera" Go to Start > Settings > Privacy > under "Apps permission", select camera tab > check that "allow apps to access your camera" and "allow desktop apps to access your camera" are turned on. Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.My name is Darren an Independent Consultant, I'm here to help you with your problem.įirstly, please check your privacy settings:.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. ![]() This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. ![]()
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